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Honest feedback from our swimming community

Google Review

Isaac taught my daughter in her swimming lessons which she really enjoyed and built up a good rapport with him. Isaac is a great teacher - would recommend him.

Google Review

Been going to Swim Expert for a number of months now and my boys are already doing lengths which is great. The team as a whole have been good but Luke especially has a great chemistry with the energetic boys. Thanks

Google Review

My son has really started to enjoy his swimming lessons since Elliott has been teaching him. He can be very nervous in the pool and due to his deafness, he sometimes needs things repeating a few times and explaining more than usual but this is handled perfectly. Elliott gets him to do what he needs to but without pressure and in a fun way. There are always smiles and giggles during lessons!

Google Review

Excellent instructors. Most of my lessons were with Lisa and I'd certainly recommend her; also Reuben and Sam.

Google Review

Where do I start? Issac is an absolutely fantastic teacher. I couldn’t recommend him enough! My little boy has additional needs and Issac worked closely with us to establish what would work best for him and how he learnt best. Issac made the lessons fun and within 2 lessons had him swimming in the deep end and jumping in with so much confidence! 100% recommend and he’s a great asset to the swimming world ☺️

Trustpilot Review

Second swimming lesson for my son

Second swimming lesson for my son I am amazed how he’s coming on. Georgia is brilliant. Joe is really enjoying it.

Alexander Hamilton

Trustpilot Review

Fantastic coach!

Have a great relationship with our coach, Luke. My kids have been going for 2-to-1 classes for about 6 months and I can see great improvement. Luke is absolutely fantastic. Kids love going. Coach is kind and great on teaching my kids to deal with water, learning in fun way. Really fantastic. The customer service is also helpful and the rebooking classes comes in handy. The location is beautiful but staff on the hotel makes you feel unwelcomed and as if they are doing a favour and never happy as if we are a bother to guests. SwimExpert could use of a more friendly environment to match to such great staff.

Beatriz Paiva

Trustpilot Review

Technique lessons

I’ve been having lessons with Ciaran M to work on my front crawl. He is a really good, helpful teacher :)

Benjamin

Trustpilot Review

Review

My son has found an amazing teacher in Lizzie, he’s always so excited to come to her lessons, she makes it fun, whilst giving him the confidence and skills he needs to become independent in the water. My son can be a little quiet with new people but Lizzie has made him feel comfortable and he chats away to her and is comfortable and confident around her He has progressed really well, and we are excited to see him progress more under Lizzies guidance!

Lauren Luke

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TrustScore 4.6/5

Excellent

TrustScore 4.6/5 - Excellent

Transformative

Matthew is helping my son regain confidence as a swimmer after not enjoying swimming at school. Individual lessons are well worth the investment. He is a calm and encouraging teacher. I like the way he shows different techniques until he finds the right one for the child.

marie-adele murray

Matthew has been an amazing swim instructor

Matthew has been an amazing swim instructor for our autistic 5-year-old son. Our son is non-verbal, and Matthew has shown incredible patience, understanding, and skill in helping him learn to swim. He creates a calm, supportive environment and has built a wonderful connection with him. We are so proud of the progress our son has made and it’s largely thanks to Matthew’s dedication and encouragement. Seeing him grow in confidence and do so brilliantly in the water has been fantastic. We can’t recommend Matthew highly enough. Thank you !

Sabine

Excellent Triathlon Swim Coaching with Hollie

I’ve been having swimming lessons with Hollie while training for a triathlon, as I wanted to improve my freestyle technique and feel more confident in the water. Hollie has been brilliant, she has a great eye for detail and was able to quickly pick up on areas I needed to work on, giving clear, practical feedback that made a real difference. Her coaching style is encouraging and very focused on technique, which has helped me understand what to improve and how to improve it. She has also given me specific training drills to work on outside of lessons, helping me build my fitness, improve my technique and make my training more structured. I’ve come away from the lessons feeling much more confident in my swimming and better prepared for my triathlon training. Highly recommend Hollie to anyone looking to improve their swimming, whether for fitness, technique or event training.

Amandeep B.

Highly efficient …brilliant…

Highly efficient …brilliant locations….excellent customer service very accommodating. The instructors are professional punctual excellent at what they do. Highly recommend Christian T my girls love him he’s fun and kind but gets them to somehow do the hard work in a enjoyable way. They LOVE their swim sessions…best part is their gaining the skills and reaching milestones at a steady pace.

Faiza Khan

Great 1:2:1 swimming Teacher

We could not be happier with Chester as a swimming teacher for our 5 yr old daughter. She had really helped grow her confidence in the water.

Mineral Man

SwimExpert: Chester (Kam Sau Y) instructor

Chester (Kam Sau Y) has been a brilliant instructor. My son, Jack, and we as parents were extremely impressed during the trial session so much so that Jack immediately asked if Chester could be his swimming instructor. She was originally fully booked, and the only available slot was 5:30–6:00 pm on Sundays, which didn’t work for us. Despite this, she was incredibly kind and adjusted her schedule to start earlier so she could accommodate us. That alone shows her dedication and commitment. Jack has now completed his fifth lesson. He loves and keeps looking forward to his every session and we can already see a noticeable improvement in both his skills and his confidence in the water. We especially appreciate that Chester incorporates life‑saving techniques, such as what to do in an accidental fall into the water something particularly important given the recent news during the hot weather. It truly shows how much she cares about her students’ safety and overall development. What we value most about Chester is her focus on building strong foundations. Whenever Jack performs a technique incorrectly, she stops him immediately to correct it, ensuring he learns the right way from the start. This level of attention and professionalism makes a huge difference, as it prevents bad habits that would be harder to fix later on. So thank you Chester!

Brenely Smith

Excellent Swimming Instructor – Highly Recommend Marius

I started swimming lessons as a complete beginner, and Marius has been an excellent instructor. He is patient, professional and explains techniques clearly, making them easy to understand and put into practice. Each lesson is well structured and I can see a noticeable improvement in my swimming ability since I started. Marius is encouraging, knowledgeable and genuinely invested in helping his students progress. I would highly recommend him to anyone looking to learn swimming or improve their technique.

Soffiaa Anglo Charles

Marius has been really amazing

Marius has been really amazing teacher to my Autistic Son. He knows how to tackle the situation and go through his interest along with teaching him to be confident in water. I am very happy and satisfied.

Susma Rana

Mel B Swim Expert Basingstoke - got my son swimming in 6 sessions

Mel B has been fantastic in getting my 10 year old son to swim. I honestly could not believe my eyes, seeing the rapid improvement in my boy’s ability. We’d tried group lessons at the town pool when he was younger. I spent £400 there in total and he’d learnt nothing. So I thought I’d give 1-2-1 lessons a go. The change in my son’s attitude was instant. Before getting into the pool with Mel B, he was a boy who wouldn’t put his head back in the water. Within 15 minutes he was floating on his back! Yesterday, after his sixth session he swam his first length! Mel B teaches in a methodical way, making it fun too, so my boy doesn’t realise he’s being gently encouraged to do more and progress. Her attention and focus on their learning is 100 per cent. Thanks so much Mel! (Apollo Hotel, Basingstoke)

rhiannon hoskins

Matthew has done a fantastic job

Matthew has done a fantastic job with our 5-year-old son. He has made tremendous progress in the last few weeks and had a lot of fun too. Highly recommended.

David Williams

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