Track your progress online

At SwimExpert, we’re always looking for ways to make swimming lessons easier, more flexible, and more convenient for our customers. That’s why we created the SwimExpert online portal — a simple and effective way to manage your swimming journey in one place.

Gone are the days of relying solely on phone calls and emails to organise lessons or check progress reports. As more swimmers joined SwimExpert and demand for greater flexibility increased, we developed an online system designed to give customers instant access to everything they need.

The my.SwimExpert portal allows swimmers and parents to manage lesson bookings, track swimming progress, update account information, and even access our swim shop — all from one convenient online platform.

What can you do on the SwimExpert portal?
The SwimExpert online portal has been designed to make lesson management straightforward and stress-free.

View and manage your lessons
The “My Lessons” section gives you a full overview of your upcoming swimming lessons, including:

• Lesson dates and times
• Swimmer names
• Instructor information
• Booking details

If you’re on a flexible booking plan, you can also rearrange lessons online or swap swimmers if needed. This flexibility makes managing swimming schedules far easier for busy families.
Seeing your instructor’s name attached to each lesson is also helpful, especially if you work with multiple instructors or have a temporary cover teacher during holidays.

Track swimming progress online
One of the most valuable features of the portal is the “My Reports” section.
Here, swimmers and parents can track progress after every lesson. Reports include percentage-based stage tracking for younger swimmers following Ducklings or Learn-to-Swim programmes, alongside instructor comments and feedback.

This allows you to:

• Monitor improvement over time
• See which skills are developing
• Understand lesson goals more clearly
• Celebrate progress and achievements

For adult swimmers, instructors may use detailed comment-based reports tailored to personal swimming goals and technique development.

Easy account management
The portal also gives customers complete control over their account information. You can:

• Update contact details
• Change passwords
• Manage swimmer profiles
• Add medical information or swimming goals

Providing this information helps instructors prepare lessons more effectively and personalise the swimming experience.

Access the SwimExpert swim shop

The integrated swim shop gives swimmers quick access to essential swimming equipment including:

• Goggles
• Swimwear
• Flotation aids
• Swim bags
• Training accessories

SwimExpert and HydroKidz customers may also qualify for exclusive discounts on selected items.

Flexible online booking
Need more lessons? The “Book Now” section allows you to quickly book and pay for additional swimming lessons online, selecting your preferred times and block sizes with ease.
Whether you’re a current customer or looking to start private swimming lessons with SwimExpert, our online portal makes managing your swimming journey simpler, faster, and more convenient than ever before.