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Thank You to Our Swim Expert Customers for an Incredible 2024!

Thank You to Our Swim Expert Customers for an Incredible 2024!

Published on 23 December 2024

As 2024 comes to a close, we want to take a moment to say a huge thank you to each and every one of our amazing customers. Whether you’ve been with us for years or just joined this year, your trust and dedication to your swimming journey mean the world to us.

This year has been full of exciting milestones. We’ve seen swimmers of all ages and abilities grow in confidence, conquer their fears, and achieve incredible personal bests. From mastering your first strokes to refining techniques, every achievement has been worth celebrating. It’s been a joy to be part of your progress, and we’re honoured to have supported you along the way.

Your feedback and enthusiasm have been a driving force behind everything we do. Whether you’ve taken part in private lessons, crash courses, or simply shared your success stories with us, you’ve made 2024 a memorable year.

As we look ahead to 2025, we’re more committed than ever to helping you reach new heights. We’re already planning exciting new programmes, tailored lessons, and more ways to make your swimming experience even better.

Here’s to another year of splashes, smiles, and swimming success! Thank you for choosing Swim Expert, and we can’t wait to see you back in the pool in 2025.

Wishing you a wonderful Christmas and a New Year filled with joy, health, and plenty of swimming adventures!

The Swim Expert Team

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TrustScore 4.6/5

Excellent

TrustScore 4.6/5 - Excellent

★ ★ ★ ★ ★

Transformative

Matthew is helping my son regain confidence as a swimmer after not enjoying swimming at school. Individual lessons are well worth the investment. He is a calm and encouraging teacher. I like the way he shows different techniques until he finds the right one for the child.

marie-adele murray

★ ★ ★ ★ ★

Matthew has been an amazing swim instructor

Matthew has been an amazing swim instructor for our autistic 5-year-old son. Our son is non-verbal, and Matthew has shown incredible patience, understanding, and skill in helping him learn to swim. He creates a calm, supportive environment and has built a wonderful connection with him. We are so proud of the progress our son has made and it’s largely thanks to Matthew’s dedication and encouragement. Seeing him grow in confidence and do so brilliantly in the water has been fantastic. We can’t recommend Matthew highly enough. Thank you !

Sabine

★ ★ ★ ★ ★

Excellent Triathlon Swim Coaching with Hollie

I’ve been having swimming lessons with Hollie while training for a triathlon, as I wanted to improve my freestyle technique and feel more confident in the water. Hollie has been brilliant, she has a great eye for detail and was able to quickly pick up on areas I needed to work on, giving clear, practical feedback that made a real difference. Her coaching style is encouraging and very focused on technique, which has helped me understand what to improve and how to improve it. She has also given me specific training drills to work on outside of lessons, helping me build my fitness, improve my technique and make my training more structured. I’ve come away from the lessons feeling much more confident in my swimming and better prepared for my triathlon training. Highly recommend Hollie to anyone looking to improve their swimming, whether for fitness, technique or event training.

Amandeep B.

★ ★ ★ ★ ★

Highly efficient …brilliant…

Highly efficient …brilliant locations….excellent customer service very accommodating. The instructors are professional punctual excellent at what they do. Highly recommend Christian T my girls love him he’s fun and kind but gets them to somehow do the hard work in a enjoyable way. They LOVE their swim sessions…best part is their gaining the skills and reaching milestones at a steady pace.

Faiza Khan

★ ★ ★ ★ ★

Great 1:2:1 swimming Teacher

We could not be happier with Chester as a swimming teacher for our 5 yr old daughter. She had really helped grow her confidence in the water.

Mineral Man

★ ★ ★ ★ ★

SwimExpert: Chester (Kam Sau Y) instructor

Chester (Kam Sau Y) has been a brilliant instructor. My son, Jack, and we as parents were extremely impressed during the trial session so much so that Jack immediately asked if Chester could be his swimming instructor. She was originally fully booked, and the only available slot was 5:30–6:00 pm on Sundays, which didn’t work for us. Despite this, she was incredibly kind and adjusted her schedule to start earlier so she could accommodate us. That alone shows her dedication and commitment. Jack has now completed his fifth lesson. He loves and keeps looking forward to his every session and we can already see a noticeable improvement in both his skills and his confidence in the water. We especially appreciate that Chester incorporates life‑saving techniques, such as what to do in an accidental fall into the water something particularly important given the recent news during the hot weather. It truly shows how much she cares about her students’ safety and overall development. What we value most about Chester is her focus on building strong foundations. Whenever Jack performs a technique incorrectly, she stops him immediately to correct it, ensuring he learns the right way from the start. This level of attention and professionalism makes a huge difference, as it prevents bad habits that would be harder to fix later on. So thank you Chester!

Brenely Smith

★ ★ ★ ★ ★

Excellent Swimming Instructor – Highly Recommend Marius

I started swimming lessons as a complete beginner, and Marius has been an excellent instructor. He is patient, professional and explains techniques clearly, making them easy to understand and put into practice. Each lesson is well structured and I can see a noticeable improvement in my swimming ability since I started. Marius is encouraging, knowledgeable and genuinely invested in helping his students progress. I would highly recommend him to anyone looking to learn swimming or improve their technique.

Soffiaa Anglo Charles

★ ★ ★ ★ ★

Marius has been really amazing

Marius has been really amazing teacher to my Autistic Son. He knows how to tackle the situation and go through his interest along with teaching him to be confident in water. I am very happy and satisfied.

Susma Rana

★ ★ ★ ★ ★

Mel B Swim Expert Basingstoke - got my son swimming in 6 sessions

Mel B has been fantastic in getting my 10 year old son to swim. I honestly could not believe my eyes, seeing the rapid improvement in my boy’s ability. We’d tried group lessons at the town pool when he was younger. I spent £400 there in total and he’d learnt nothing. So I thought I’d give 1-2-1 lessons a go. The change in my son’s attitude was instant. Before getting into the pool with Mel B, he was a boy who wouldn’t put his head back in the water. Within 15 minutes he was floating on his back! Yesterday, after his sixth session he swam his first length! Mel B teaches in a methodical way, making it fun too, so my boy doesn’t realise he’s being gently encouraged to do more and progress. Her attention and focus on their learning is 100 per cent. Thanks so much Mel! (Apollo Hotel, Basingstoke)

rhiannon hoskins

★ ★ ★ ★ ★

Matthew has done a fantastic job

Matthew has done a fantastic job with our 5-year-old son. He has made tremendous progress in the last few weeks and had a lot of fun too. Highly recommended.

David Williams

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